Ways To Improve Starbucks' Services Essay Example | Topics and Well Written Essays - 1000 words

Ways To Improve Starbucks' Services - Essay Example Indeed, Starbucks needs to drastically change the way they distributes their service so as to increase customer satisfaction to remain competitive in the particular industry. Starbuck was founded in 1971 as a Seattle coffee bean retailer and roaster and since then has expanded quickly. Thus Jerry Baldwin, Gordon Bowker and Zev Siegel obtained the idea from Peet Alfred(of the famous Peet’s coffee)/.Initially the store just sold coffee making equipment and coffee beans as opposed to selling drinks, of which they have become popular globally. After a decade, Schultz Howard was contracted as a Director of Retail Operations and concluded that they ought to be selling drinks instead of machines and beans. Failing to convince the owners, they parted ways and Howard started the II Giornale series of coffee bars in the year 1986. The following year, Baldwin and company decided to sell Starbucks to Schultz who immediately changed the name of his II Giornale locations to Starbucks and began expanding. After dominating Seattle the chain of coffeehouses spread throughout the US and later on became international. Over the length of time, Starbucks has been in e xistence, it has acquired and bought companies such as Seattle’s and Peet’s Best Coffee and taken over several locations of Coffee people and Diedrich Coffee stores. From 1987, Starbucks has been opening 2 new stores everyday on average. The first ever store outside of the US or Canada was opened in 1996 in Tokyo and it Starbucks still maintains a considerable presence in Japan even to date. Today Starbucks has been able to expand to more than 17,200 stores in more than 55 nations worldwide. They have the biggest presence in the US, which has over 11,200 stores. Starbucks can be located in such diverse nations as Romania, Chile, Bulgaria and Bahrain. The very recent expansion took place in Budapest. Presently the overseas stores make up about one third of Starbuck’s

Modern Stages Essay Example | Topics and Well Written Essays - 2250 words

Modern Stages - Essay Example The Glass Menagerie also represents a multitude of themes, although it predates the ‘kitchen sink’ concept and does not share the same number of social themes that are represented in A Taste of Honey. In The Glass Menagerie, the mother, Amanda, is developed through the memory of Tom and represents his point of view on her character. He saw his mother as a smothering influence, a woman who allowed self-deceit to rule the decisions that she made about her children. In A Taste of Honey, Helen is a woman who neglects her daughter, her actions ruled by her own desires over the welfare of her child. Both women represent a disconnection from both the world and from their children. Amanda remembers her life in her youth and is disconnected to the realities of the life that she and her children are living, while Helen also seeks her youth but does so at the expense of her child. Both mothers end up losing their children through their inability to connect to their role as mother i n regard to nurturing the potential of their children rather than pampering the memories of their own youth. In creating mothers that were disconnected from their children, the dynamic of crossing into independence, for better or worse, and adulthood was explored within each play. The Glass Menagerie The story of The Glass Menagerie (1944), written by Tennessee Williams, is a story that supports a complexity of themes that are supported by the ideas of family. Family is the core of the play, the work discussing the dynamics that both plague and connect individuals. The play has only four characters. Tom is the protagonist with his memory of the events defining the perspective from which they are related. Therefore, it must be remembered that each character is defined by his memory of them, rather than by their own motivations. His mother is characterized in the way in which he perceived her, just as his sister is defined by his memory. Therefore, his mother’s abrasiveness mig ht be relevant to his experience of her rather than encompassing the whole truth of her existence. Just as he remembers her sister as singularly focused on the glass animals, this may have been her experience with his sister, not understanding other aspects of her life. The story revolves around an event where he brings home a man to visit his sister, Laura. The hope of his mother, Amanda, is that the man will be attracted to Laura, thus giving her a future. Laura has a bad foot, which can be seen as a symbol of her vulnerability. The way in which her character is presented suggests a mental vulnerability as well. As the play progresses, it is revealed that Jim, the man Tom has brought home, is actually engaged to another woman and while he is kind to Laura, he is not in a position to engage in a relationship. The argument between Amanda and Tom over the event seems to be the last catalyst to Tom leaving his sister and his mother to their own devices. This is a haunting memory, one that reflects regret, relief, and is laced with a sense of both hope and hopelessness (Williams 1999). A Taste of Honey A Taste of Honey (1958) was written by an eighteen year old girl who was expressing a very sophisticated collection of themes within her work. Shelagh Delaney writes a story of that also reflects the dynamics of family and the central theme of the play revolves around the differences between reality and the dream of reality. Themes of race, gender, sexual orientation, familial devotion, and class are all explored within the framework of the